Reference

How ke444 Handles Your Personal Information

Your account data, payment activity, and browsing behaviour on ke444 are handled with clear rules — what we collect, why we collect it, and how you can request changes or deletion.

Account Data ProtectionbKash, Nagad, Rocket Payment PrivacyYour Right to Request AccessCookie ControlsData Retention Policy
ke444 How ke444 Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Data

Account Security

Your account is protected with OTP verification on login and on withdrawal requests. We flag unusual session activity automatically and may temporarily restrict access while we verify your identity.

Cookie Usage

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can adjust non-essential cookie preferences through the cookie banner shown on your first visit.

Data Retention

Account and transaction records — including bKash, Nagad, and Rocket payment logs — are kept for the period required by applicable financial regulations. After that period, data is deleted or anonymised.

Requesting Changes

You have the right to access, correct, or request deletion of your personal data. Submit your request via live chat or email and our team will verify your identity before processing any change.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy

Team online

Email Support

Send your data access, correction, or deletion request to our support email. We aim to respond to privacy-related queries within a reasonable timeframe and confirm receipt of your request.

Live Chat

Open the live chat window from your account dashboard to speak with our support team directly about any privacy concern, including questions about how your bKash or Nagad payment data is stored.

Account Settings

Some data preferences — such as marketing communication opt-outs — can be managed directly from your account settings page without contacting support. Log in and navigate to the privacy section.

Common Questions About Your Privacy on ke444

These are the questions we hear most often about how your data is handled. If your question is not covered here, reach out through live chat or email.

We collect your name, contact details, and the payment information you use to deposit or withdraw via bKash, Nagad, or Rocket. Device and session data is also logged for security purposes.

Payment data is processed to complete your transaction and retained for financial record-keeping. We do not sell or share your payment details with third parties outside of what is required to process the transaction.

Contact our support team via live chat or email with your account details. We will verify your identity and provide the data we hold on your account within a reasonable timeframe.

Yes. Submit a deletion request through live chat or email. Some data may be retained for the period required by financial regulations even after deletion, as explained in our retention policy.

Session cookies keep your account active while you browse. Analytics cookies help us understand lobby usage. You can manage non-essential cookie preferences through the cookie banner or your browser settings.

Access and data processing depend on your local law and the eligible regions we serve. If local law in Bangladesh places restrictions on certain data practices, those restrictions apply to your use of ke444.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.